Expert In:

• Covid-19 and tourism
• Customer service design strategies
• Event marketing
• Hospitality marketing

Expert In:

• Family travel
• Overtourism
• Responsible tourism
• Sustainable tourism

Expert In:

• Corporate social responsibility
• Destination management
• Environmental management
• Indigenous tourism

Expert In:

• Destination marketing
• Information technology and tourist behaviour
• Nature-based tourism
• Tourist motivation

Expert In:

• Consumer Behaviour & Tourism
• Crisis Management & Tourism
• Customer service design strategies
• Destination Management & Marketing